Terms & Shipping

Welcome to Apex Urban Gear. Please read through our terms carefully before placing your order or before using our website. By using this website and/or placing an order you agree to be bound by the terms set out below. Please also read our Privacy Policy Statement regarding personal information provided by you. The terms “we” and “us" refer to Apex Urban Gear.                                       

Changes to Terms
We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. In addition, your use of this website after such changes have been posted constitutes your acceptance of and agreement to such changes.                                                                                                           
When Will My Order Ship?
Because some items are handmade, or sourced from our merchants worldwide, some orders may take up to 7 days to be created and shipped. But, most orders ship within 1 to 2 days. Please check individual item descriptions for exact time frames as applicable. Standard delivery is available over holiday periods, but please note that US bank holidays are not classified as delivery days.  
Be certain to double check that the address you have entered on checkout is in fact the address you want your order shipped to. As soon as your order ships, you will receive an emailed and/or texted shipping confirmation with the tracking information for your package. Please check the estimated delivery day in that notification.  After an order has been delivered to the shipping address you have supplied, we cannot be held responsible for lost or stolen packages or shipment to addresses incorrectly entered by you.                                                                                                                                          
Can You Ship To My Country?
We ship to more than 100 countries.  Please be aware, if you ship to a country that charges import fees and taxes you will be responsible for those fees and taxes. We do not add the cost of duties to your order nor do we collect them up front.                                                                                                                                   
Canada Shipping and Handling Costs
It usually takes about 1 to 2 business days for us to process your order. As soon as we’ve verified all of your information your order will be shipped via USPS & DHL International First Class.
All orders are charged in US dollars. Conversion rates will vary depending upon your bank and credit card company. Please contact your bank with questions regarding conversions and fees.                                                                                  
Product Information
We have made every effort to display the colors of our products that appear on the website as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery.
All sizes and measurements are approximate; however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are US sizes. Please refer to size guides for clarification.
We will take all reasonable care to ensure that all details, descriptions, and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system.
We reserve the right to refuse orders where product information has been mispublished, including prices and promotions.
Prices are subject to change without notice. Prices do not include sales tax and shipping charges (currently we ship free to the US). Sales tax and shipping charges will be added where applicable.
Goods are subject to availability.
As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we will notify you as soon as possible.